User Agreement

Last update time: Apr 21

Update Date: October 28, 2025

Warning: The website Joyhub.net and Joyhub software suite, including but not limited to computer and mobile software (collectively referred to as the "application"), may contain or be used to transmit adult content intended for individuals aged 18 and older. If you are under 18, if such material makes you uncomfortable, or if it is illegal to view such material in your jurisdiction, please do not proceed.

This document contains important terms and conditions that affect your legal rights and remedies. Using the website means you've agreed to these terms and conditions.

Your Relationship with Us

The terms "you," "your," and "yours" refer to all users and/or any users of the website. The terms "we," "our," and "Joyhub" fully or partially refer to SINGAPORE JOYHUB TECH PTE. LTD. , the owner and operator of the website https://www.joyhub.net/ and its affiliated subsidiaries (referred to hereafter as "the Company" or "Joyhub"). Our products, services, and software applications include Remote, Connect, Media Player, Browser, and Extension. The "Terms and Conditions" hereinafter referred to as the "Agreement," and expressly include the Privacy Policy and User Agreement.

The Agreement constitutes a legally binding contract between you and SINGAPORE JOYHUB TECH PTE. LTD. Please read it carefully. By using the website or any products or services linked to these terms ("Services"), you agree to this Agreement. Your access to and use of our Services also signifies your agreement to our Privacy Policy and Community Guidelines (if you enter and use our community), the terms of which can be found directly on the platform. If you do not agree to these terms, please do not use the website.

If you are accessing or using the Services on behalf of a business or entity, then: a.) "You" and "your" include both you and the business or entity; b.) You represent and warrant that you are an authorized representative of the business or entity and have the authority to bind that entity to these terms, and that you agree to these terms on behalf of the business or entity; c.) Your business or entity is legally and financially responsible for your actions and the actions of others associated with your business or entity (including any employees, agents, or contractors) in accessing or using your account.

Arbitration and Choice of Law Notice: These terms contain an arbitration clause and a choice of law provision. Except for certain types of disputes mentioned in the arbitration clause, you and Joyhub agree to resolve any disputes between us through mandatory arbitration as specified in the Agreement, and both you and Joyhub waive any rights to participate in class action lawsuits or class arbitration.

Your Account On Joyhub

a. Account Creation

Joyhub provides you with registration and login features. You can follow the instructions on the page of registration and login to fill in your information, read and agree to this agreement. After completing the registration and login process, you will become a user of Joyhub. When creating an account, you are obligated to ensure the authenticity, validity, and completeness of the information you provide.

You may not maliciously register a Joyhub account, including but not limited to frequent registration, bulk registration, using someone else’s identity to register, or other registrations not intended for normal use of Joyhub services.

b. Account Information

You must keep your account password confidential. The account you register and the verification code you use to log in are your credentials for logging in and using Joyhub as a user. You should use them carefully and store them properly. You are responsible for all activities and actions performed under your account. If your account is stolen or misused due to your negligence, you will bear the responsibility.

The name, avatar, and other account information you set when registering or using Joyhub should comply with legal regulations and principles of information authenticity. You must not use harmful content, impersonate others' names, avatars, or take other actions that could cause confusion. You must not infringe on the legal rights of third parties.

c. Account Cancellation

You can apply to cancel your Joyhub account following Joyhub’s process. However, you will still be responsible for actions taken before the account cancellation or during your use of Joyhub services. After successful cancellation, unless otherwise required by laws and regulations, Joyhub will not provide account record restoration services. Please proceed it with caution.

d. Account Violation Handling

We reserve the right to disable your user account at any time, including if you violate any of Joyhub’s rules or if your actions could infringe on third-party rights or violate any applicable laws or regulations.

If Joyhub determines that your account usage may violate laws and regulations, endanger your account security, or threaten the security of Joyhub’s information, Joyhub may refuse to provide related services or terminate this agreement. Joyhub has the right to suspend or cancel your account depending on the situation. Any resulting losses, including but not limited to the deletion of content or data, will be borne by you and the user of the account.

Services We Provide

a. Entering the Community

When using Joyhub’s Community features, please strictly adhere to the Community Guidelines.

You can browse and subscribe to various types of information and content within Joyhub Community. You are responsible for independently assessing the content and assuming any risks that may arise from using it. Unless explicitly stated by law or regulation, any losses you incur from purchasing or using this content are your own responsibility.

You may share or repost content from the Community, but without written permission from Joyhub, you are not permitted to copy, read, adopt, analyze, or use Joyhub’s content or related data in any form for sales, commercial purposes, or for disclosing, providing, or allowing third parties to use in any way.

Joyhub does not make any representations or warranties regarding the accuracy, completeness, or timeliness of content provided by others. If the Community content includes links to third-party websites or resources, these links are for your reference only. We do not control the content of these websites or resources. Such links should not be construed as our endorsement of the linked sites. You acknowledge that we are not obligated to pre-screen, monitor, review, or edit any content posted by you or other users on Joyhub.

Joyhub has the right (but not the obligation) to remove, ban, block, or delete any user content that we deem to violate relevant terms or that other users have reported. We are not liable to you in such cases. Therefore, if you want to ensure you have permanent access to a copy of such user content, we recommend saving a copy on your personal device.

Marketing Campaign

If you wish to receive our marketing information via text messages and push notifications on your mobile phone, you may choose to register. By registering, you confirm that we may send promotional information or other text messages to the mobile phone number you provide, including one-time verification codes, order notifications, and promotional messages. These messages may be sent directly by us or by a third party on our behalf, and all such messages shall have the same legal effect as written notices.

Please note that choosing to join a certain program does not automatically enroll you in other programs. The frequency of messages may vary, and the operator shall not be held responsible for any delays or unsuccessful deliveries. Information and data charges may apply based on the operator's pricing standards in your region.

You confirm that receiving marketing text messages is not a mandatory requirement for using this service. If you wish to unsubscribe from text messages, you may go to "My - Settings - Message Notifications" to disable text messages and phone notifications. However, you acknowledge that opting out of text messages may affect your experience with this service and related functions. If you wish to resubscribe, you may re-enable the corresponding function in "My - Settings - Message Notifications".

Except for SMS service providers and information aggregators, we will not share your consent, opt-in, or opt-out records with any third party.

Code of User Conduct

a. Who Can Use These Services

Anyone under the age of 18 is prohibited from downloading the website, creating an account, or using the services.

By using these services, you confirm that: You have the capacity and intent to enter into a binding contract with the company.

You will comply with these terms as well as all applicable local, state, national, and international laws, rules, and regulations.

If you are using the services on behalf of a business or other entity, you confirm that you are authorized to agree to these terms on behalf of that business or entity.

By using the website and services, you also confirm that you have reviewed and agree to the company’s Privacy Policy, Community Guidelines, and User Agreement.

b. Your Rights

The company grants you a personal, worldwide, royalty-free, non-transferable, non-exclusive, and revocable right to access and use the services. The sole purpose of this license is to allow you to use and enjoy the services in accordance with these terms.

You may not copy, modify, distribute, sell, or lease any part of our services, nor may you reverse engineer or attempt to extract the source code of the software, unless such actions are prohibited by law or you have received our written permission.

c. Our Rights

Many of our services allow you to create, upload, publish, send, receive, and store content. In doing so, you retain any intellectual property rights you hold in that content. However, by uploading, publishing, sending, or receiving content through our services, you grant Joyhub a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, copy, distribute, create derivative works of, display, and perform that content as part of providing the services and conducting Joyhub’s business (including, but not limited to, promoting and redistributing all or parts of the services and its derivative works through any media format and channels). This license is solely for the purpose of operating, promoting, and improving our services, as well as developing new services. Even if you stop using our services, this license remains in effect. Some services may provide methods for accessing and deleting content you have submitted to that service. Additionally, in some services, certain terms or settings may limit the scope of how we can use content submitted to those services. Please ensure that you have the necessary rights to grant us this license to submit content to our services.

d. Prohibited Activities

By using these services, you agree not to engage in any of the following prohibited activities: Violating any applicable laws, including but not limited to intellectual property laws, privacy laws, and export control laws.

Uploading, posting, transmitting, or otherwise making available any illegal, harmful, threatening, abusive, harassing, defamatory, obscene, hateful, or otherwise offensive content, including content that invades another person’s privacy or promotes racial, ethnic, or other forms of discrimination.

Impersonating any person or entity, or falsely claiming your relationship with any person or entity.

Uploading, posting, transmitting, or otherwise making available any unsolicited or unauthorized advertising, promotional materials, spam, chain letters, pyramid schemes, or any other form of solicitation.

Uploading, posting, transmitting, or otherwise making available any materials that contain software viruses or any other computer code, files, or programs designed to disrupt, damage, or limit the functionality of any computer software, hardware, or telecommunications equipment.

Interfering with or disrupting the services, servers, or networks connected to the services, or failing to comply with the requirements, procedures, policies, or regulations of networks connected to the services.

Engaging in any fraudulent activity or impersonating any person or entity while using the services.

Collecting or storing personal data about other users without their explicit consent.

Violating the privacy rights or intellectual property rights of others.

Using the services for any illegal or unauthorized purposes.

e. Termination

When using Joyhub, please strictly adhere to the terms outlined above. If there is a violation of the response to bear all the consequences and responsibilities that may arise from the use of information content, Joyhub according to the violation of the right to take, including but not limited to, the removal of illegal or undesirable information, refusing to provide some or all of the services, blocking of the account, and other measures, and at the same time have the right to save records in accordance with the provisions of the law and report to the relevant competent authorities. When Joyhub encounters administrative penalties and litigation compensation due to the user's violation of the above agreement, Joyhub has the right to require the user to jointly resolve the issue and recover the compensation from the user.

You have the right to terminate your account at any time to cease using our services. Joyhub reserves the right to suspend or terminate your access to the services at any time for any reason without notice and without liability to you. This may include but is not limited to violations of these terms or any applicable laws. Upon termination, all licenses and rights granted to you by Joyhub will terminate, and you must cease using the services. After termination, the provisions of this agreement concerning “Disclaimer of Warranties,” “Limitation of Liability,” “Indemnification,” “Governing Law and Dispute Resolution,” and “Modification of Terms” will continue to remain in effect.

Privacy

Joyhub’s Privacy Policy explains how we collect, use, and protect your personal information. By using these services, you confirm that you have read and agree to the terms of our Privacy Policy. You understand that by using these services, you consent to the collection and use of your information as described in the Privacy Policy, which can be accessed at https://joyhub.net/pages/privacy-policy.

Intellectual Property

Ⅰ. Joyhub's Rights

The services, including but not limited to the website, software, logos, designs, graphics, images, icons, video and audio clips, are owned and copyrighted by Joyhub or its licensors. Joyhub and its licensors retain all intellectual property rights in the services. You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works, transfer, or sell any information, software, products, or services obtained through the services. Unauthorized use of the services or any content may violate intellectual property laws or other applicable laws.

Ⅱ. Your Content

As mentioned above, you retain any intellectual property rights you have in the content you create, upload, post, send, receive, or store through our services. However, by using the services, you grant Joyhub a license to use, copy, distribute, create derivative works of, display, and perform your content as part of providing the services and conducting Joyhub's business.

If you believe any content provided through the services infringes your intellectual property rights, you may submit a notice to Joyhub pursuant to the Digital Millennium Copyright Act (DMCA) or other applicable laws. Joyhub will respond to copyright infringement notices and may take appropriate actions, including removing or disabling access to the infringing content.

Ⅲ. Copyright Infringement Notice and Takedown Procedure

a. Copyright Infringement Notice

We respect the intellectual property rights of others and expect our users to do the same. If you believe that any material accessible through our services infringes your copyright, you may submit a notice of infringement to our company’s designated agent. To be effective, the notice must be in writing and contain the following information:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

Identification of the material that is claimed to be infringing or to be the subject of infringing activity, and information reasonably sufficient to permit us to locate the material;

Contact information reasonably sufficient to permit us to contact you, such as an address, telephone number, and email address;

A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;

A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please send your infringement notice to our designated agent at:Email: joyhub@delevitagent.com

We recommend that you consult with your legal advisor before submitting a notice. You may be liable for damages if you make material misrepresentations in your notice.

b. Counter Notification

If you have been identified as an alleged infringer and believe that the content in question does not infringe copyright, or that you have authorization from the copyright owner, its agent, or the law, you may submit a written counter notification requesting the restoration of the removed or disabled content. Your counter notification must include the following:

Your physical or electronic signature;

Identification of the content that has been removed or disabled and the location at which the content appeared before it was removed or disabled;

A statement that you have a good faith belief that the content was removed or disabled as a result of mistake or misidentification;

Your contact information, including your full name, address, telephone number, and email address;

A statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located, or if your address is outside the United States, to the jurisdiction of any federal district court within the United States where the service provider may be found, and that you will accept service of process from the person who submitted the original notice or an agent of such person.

c. Takedown Procedure

Upon receipt of a valid infringement notice, we will promptly remove or disable access to the allegedly infringing material. If we receive a counter notification, we will forward a copy to the original complaining party and inform them that we may restore the removed content or reinstate access within 10 business days. Unless a court order is received, we may, at our discretion, restore the content or reinstate access 10 to 14 business days or more after receiving the counter notification.

d. Contact Information

Under the Digital Millennium Copyright Act (DMCA), our contact information for receiving infringement claims is as follows:

Email: joyhub@delevitagent.com

Please note that Section 512(f) of the DMCA states that any person who knowingly materially misrepresents that material or activity is infringing, or that a material or activity was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys’ fees, incurred by the affected parties.

For users who are repeat infringers, we reserve the right to terminate their accounts in appropriate circumstances.

Before submitting a notice or counter notice, please consider applicable copyright defenses, including fair use. We encourage users to evaluate whether their use of copyrighted material may qualify as fair use under copyright law before filing any notice.

Disclaimer

You understand and agree that the services are provided on an "as-is" and "as-available" basis. Joyhub and its affiliates, officers, employees, agents, partners, and licensors expressly disclaim any warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Joyhub does not guarantee that:

The services will meet your needs or be provided without interruption, securely, or error-free.

The results obtained from using the services will be accurate or reliable.

Any products, services, information, or other materials obtained through the services will meet your expectations.

Any products, services, information, or other materials obtained through the services will be of satisfactory quality.

Any actions taken by you to download or obtain content through the services are done at your own discretion and risk. If such actions result in damage to your computer system or loss of data, you are solely responsible for any such consequences.

Limitation of Liability

To the maximum extent permitted by applicable law, Joyhub and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the services, including but not limited to loss of profits, loss of goodwill, loss of use, loss of data, or other intangible losses, whether based on contract, tort (including negligence), strict liability, or any other legal theory.

Please note that the above limitations of liability do not apply in the following circumstances, unless explicitly required by law:

Direct damages caused by Joyhub or its affiliates' willful misconduct or gross negligence.

Damages resulting from Joyhub or its affiliates' violation of fundamental contractual obligations. Fundamental contractual obligations are those duties essential to achieving the purpose of the contract, which Joyhub reasonably expects to perform at the time of contracting.

Any liability that cannot legally be excluded or limited, including but not limited to liability arising from violations of applicable data protection laws.

Additionally, Joyhub shall not be liable for the following:

Your failure to comply with applicable laws or any provisions of this agreement.

Actions or omissions by third parties, including but not limited to other users.

Any interruptions, delays, errors, or omissions encountered while using the services that are caused by factors outside Joyhub's control, such as internet failures, telecommunications failures, or natural disasters.

Any unauthorized access to your account or personal data, unless such unauthorized access is due to Joyhub’s negligence.

The quality or performance of any products, services, information, or other materials provided by third parties, even if such products, services, information, or materials are provided through Joyhub's services.

Please note that some jurisdictions may not allow the exclusion or limitation of certain types of damages, and therefore, some of these limitations may not apply to you. If the laws in your jurisdiction do not permit some of the limitations described above, those limitations will only apply to the extent allowed by law.

Indemnification

You agree to indemnify and hold harmless Joyhub and its affiliates, officers, employees, agents, partners, and licensors from any claims, demands, or damages (including reasonable attorneys' fees) arising out of or related to your use of the services, your violation of these terms, or your infringement of any third-party rights.

Governing Law and Dispute Resolution

These terms and your use of the services shall be governed by and construed in accordance with the laws of the Singapore. Any disputes arising out of or related to these terms or the services shall be exclusively resolved by the courts located in the Singapore.

Modification of Terms

Joyhub reserves the right to modify or update these terms at any time. If we make significant changes to these terms, we will notify you by email or post a notice on the services. Your continued use of the services after the effective date of the updated terms constitutes your acceptance of the revised terms. Any disputes arising under this agreement shall be resolved according to the version of the agreement in effect at the time the dispute arises.

It is recommended that you always carefully read and understand the terms of service for any platform or service you use to ensure compliance and protect your rights and interests. If you have any specific questions or concerns about Joyhub’s terms of service, it is advisable to contact Joyhub directly for clarification.